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Dropbox Terms of Service
Posted: February 20, 2014
Effective: March 24, 2014
Thanks for using Dropbox! These terms of service ("Terms") cover your
use and access to the services, client software and websites
("Services") provided by Dropbox, Inc. Our Privacy Policy explains
how we collect and use your information while our Acceptable Use
Policy outlines your responsibilities when using our Services. By using
our Services, you're agreeing to be bound by these Terms, and to review
our Privacy and Acceptable Use policies. If you're using our
Services for an organization, you're agreeing to these Terms on behalf
of that organization.
Your Stuff & Your Permissions
When you use our Services, you provide us with things like your files,
content, email messages, contacts and so on ("Your Stuff"). Your Stuff
is yours. These Terms don't give us any rights to Your Stuff except for
the limited rights that enable us to offer the Services.
We need your permission to do things like hosting Your Stuff, backing
it up, and sharing it when you ask us to. Our Services also provide you
with features like photo thumbnails, document previews, email
organization, easy sorting, editing, sharing and searching. These and
other features may require our systems to access, store and scan Your
Stuff. You give us permission to do those things, and this permission
extends to trusted third parties we work with.
Sharing Your Stuff
Our Services let you share Your Stuff with others, so please think
carefully about what you share.
Your Responsibilities
You're responsible for your conduct, Your Stuff and you must comply
with our Acceptable Use Policy. Content in the Services may be
protected by others' intellectual property rights. Please don't copy,
upload, download or share content unless you have the right to do so.
We may review your conduct and content for compliance with these Terms
and our Acceptable Use Policy. With that said, we have no obligation
to do so. We aren't responsible for the content people post and share
via the Services.
Please safeguard your password to the Services, make sure that others
don't have access to it, and keep your account information current.
Finally, our Services are not intended for and may not be used by
people under the age of 13. By using our Services, you are representing
to us that you're over 13.
Software
Some of our Services allow you to download client software ("Software")
which may update automatically. So long as you comply with these Terms,
we give you a limited, nonexclusive, nontransferable, revocable license
to use the Software, solely to access the Services. To the extent any
component of the Software may be offered under an open source license,
we'll make that license available to you and the provisions of that
license may expressly override some of these Terms. Unless the
following restrictions are prohibited by law, you agree not to reverse
engineer or decompile the Services, attempt to do so, or assist anyone
in doing so.
Our Stuff
The Services are protected by copyright, trademark, and other US and
foreign laws. These Terms don't grant you any right, title or interest
in the Services, others' content in the Services, Dropbox trademarks,
logos and other brand features. We welcome feedback, but note that we
may use comments or suggestions without any obligation to you.
Copyright
We respect the intellectual property of others and ask that you do too.
We respond to notices of alleged copyright infringement if they comply
with the law, and such notices should be reported using our DMCA
Process. We reserve the right to delete or disable content alleged to
be infringing and terminate accounts of repeat infringers. Our
designated agent for notice of alleged copyright infringement on the
Services is:
Copyright Agent
Dropbox, Inc.
185 Berry Street, Suite 400
San Francisco, CA 94107
copyright@dropbox.com
Paid Accounts
Billing. You can increase your storage space and add paid features to
your account (turning your account into a "Paid Account"). We'll
automatically bill you from the date you convert to a Paid Account and
on each periodic renewal until cancellation. You're responsible for all
applicable taxes, and we'll charge tax when required to do so.
No Refunds. You may cancel your Dropbox Paid Account at any time but
you won't be issued a refund.
Downgrades. Your Paid Account will remain in effect until it's
cancelled or terminated under these Terms. If you don't pay for your
Paid Account on time, we reserve the right to suspend it or reduce your
storage to free space levels.
Changes. We may change the fees in effect but will give you advance
notice of these changes via a message to the email address associated
with your account.
Dropbox for Business
Email address. If you sign up for a Dropbox account with an email
address provisioned by your employer, your employer may be able to
block your use of Dropbox until you transition to a Dropbox for
Business account or you associate your Dropbox account with a personal
email address.
Using Dropbox for Business. If you join a Dropbox for Business account,
you must use it in compliance with your employer's terms and policies.
Please note that Dropbox for Business accounts are subject to your
employer's control. Your administrators may be able to access,
disclose, restrict, or remove information in or from your Dropbox for
Business account. They may also be able to restrict or terminate your
access to a Dropbox for Business account. If you convert an existing
Dropbox account into a Dropbox for Business account, your
administrators may prevent you from later disassociating your account
from the Dropbox for Business account.
Termination
You're free to stop using our Services at any time. We also reserve the
right to suspend or end the Services at any time at our discretion and
without notice. For example, we may suspend or terminate your use of
the Services if you're not complying with these Terms, or use the
Services in a manner that would cause us legal liability, disrupt the
Services or disrupt others' use of the Services. Except for Paid
Accounts, we reserve the right to terminate and delete your account if
you haven't accessed our Services for 12 consecutive months. We'll of
course provide you with notice via the email address associated with
your account before we do so.
Services "AS IS"
We strive to provide great Services, but there are certain things that
we can't guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, DROPBOX AND
ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER
EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS
IS." WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT. Some states don't allow the
disclaimers in this paragraph, so they may not apply to you.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL DROPBOX, ITS
AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR (A) ANY INDIRECT,
SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR
ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL
THEORY, WHETHER OR NOT DROPBOX HAS BEEN WARNED OF THE POSSIBILITY OF
SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; (B)
AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES MORE THAN
THE GREATER OF $20 OR THE AMOUNTS PAID BY YOU TO DROPBOX FOR THE PAST
12 MONTHS OF THE SERVICES IN QUESTION. Some states don't allow the
types of limitations in this paragraph, so they may not apply to you.
Resolving Disputes
Let's Try To Sort Things Out First. We want to address your concerns
without needing a formal legal case. Before filing a claim against
Dropbox, you agree to try to resolve the dispute informally by
contacting dispute-notice@dropbox.com. We'll try to resolve the dispute
informally by contacting you via email. If a dispute is not resolved
within 15 days of submission, you or Dropbox may bring a formal
proceeding.
We Both Agree To Arbitrate. You and Dropbox agree to resolve any claims
relating to these Terms or the Services through final and binding
arbitration, except as set forth under Exceptions to Agreement to
Arbitrate below.
Opt-out of Agreement to Arbitrate. You can decline this agreement to
arbitrate by clicking here and submitting the opt-out form within
30 days of first accepting these Terms.
Arbitration Procedures. The American Arbitration Association (AAA)
will administer the arbitration under its Commercial Arbitration Rules
and the Supplementary Procedures for Consumer Related Disputes. The
arbitration will be held in the United States county where you live or
work, San Francisco (CA), or any other location we agree to.
Arbitration Fees and Incentives. The AAA rules will govern payment of
all arbitration fees. Dropbox will pay all arbitration fees for claims
less than $75,000. If you receive an arbitration award that is more
favorable than any offer we make to resolve the claim, we will pay you
$1,000 in addition to the award. Dropbox will not seek its attorneys'
fees and costs in arbitration unless the arbitrator determines that
your claim is frivolous.
Exceptions to Agreement to Arbitrate. Either you or Dropbox may assert
claims, if they qualify, in small claims court in San Francisco (CA) or
any United States county where you live or work. Either party may bring
a lawsuit solely for injunctive relief to stop unauthorized use or
abuse of the Services, or intellectual property infringement (for
example, trademark, trade secret, copyright, or patent rights) without
first engaging in arbitration or the informal dispute-resolution
process described above.
No Class Actions. You may only resolve disputes with us on an
individual basis, and may not bring a claim as a plaintiff or a class
member in a class, consolidated, or representative action. Class
arbitrations, class actions, private attorney general actions, and
consolidation with other arbitrations aren't allowed.
Judicial forum for disputes. In the event that the agreement to
arbitrate is found not to apply to you or your claim, you and Dropbox
agree that any judicial proceeding (other than small claims actions)
will be brought in the federal or state courts of San Francisco County
(CA). Both you and Dropbox consent to venue and personal jurisdiction
there.
Controlling Law
These Terms will be governed by California law except for its conflicts
of laws principles.
Entire Agreement
These Terms constitute the entire agreement between you and Dropbox
with respect to the subject matter of these Terms, and supersede and
replace any other prior or contemporaneous agreements, or terms and
conditions applicable to the subject matter of these Terms. These Terms
create no third party beneficiary rights.
Waiver, Severability & Assignment
Dropbox's failure to enforce a provision is not a waiver of its right
to do so later. If a provision is found unenforceable, the remaining
provisions of the Terms will remain in full effect and an enforceable
term will be substituted reflecting our intent as closely as possible.
You may not assign any of your rights under these Terms, and any such
attempt will be void. Dropbox may assign its rights to any of its
affiliates or subsidiaries, or to any successor in interest of any
business associated with the Services.
Modifications
We may revise these Terms from time to time, and will always post the
most current version on our website. If a revision meaningfully reduces
your rights, we will notify you (by, for example, sending a message to
the email address associated with your account, posting on our blog or
on this page). By continuing to use or access the Services after the
revisions come into effect, you agree to be bound by the revised Terms.
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