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Dropbox Privacy Policy
Posted: February 20, 2014
Effective: March 24, 2014
Thanks for using Dropbox! Here we describe how we collect, use and
handle your information when you use our websites, software and
services ("Services").
What & Why
We collect and use the following information to provide, improve and
protect our Services:
Account. We collect, and associate with your account, information like
your name, email address, phone number, payment info, and physical
address. Some of our services let you access your accounts and your
information with other service providers.
Services. When you use our Services, we store, process and transmit
your files (including stuff like your photos, structured data and
emails) and information related to them (for example, location tags in
photos). If you give us access to your contacts, we'll store those
contacts on our servers for you to use. This will make it easy for you
to do things like share your stuff, send emails, and invite others to
use the Services.
Usage. We collect information from and about the devices you use to
access the Services. This includes things like IP addresses, the type
of browser and device you use, the web page you visited before coming
to our sites, and identifiers associated with your devices. Your
devices (depending on their settings) may also transmit location
information to the Services.
Cookies and other technologies. We use technologies like cookies
and pixel tags to provide, improve, protect and promote our Services.
For example, cookies help us with things like remembering your username
for your next visit, understanding how you are interacting with our
Services, and improving them based on that information. You can set
your browser to not accept cookies, but this may limit your ability to
use the Services. If our systems receive a DNT:1 signal from your
browser, we'll respond to that signal as outlined here.
With whom
We may share information as discussed below, but we won't sell it to
advertisers or other third-parties.
Others working for Dropbox. Dropbox uses certain trusted third parties
to help us provide, improve, protect, and promote our Services. These
third parties will access your information only to perform tasks on our
behalf and in compliance with this Privacy Policy.
Other users. Our Services display information like your name and email
address to other users in places like your user profile and sharing
notifications. Certain features let you make additional information
available to other users.
Other applications. You can also give third parties access to your
information and account - for example, via Dropbox APIs. Just
remember that their use of your information will be governed by their
privacy policies and terms.
Dropbox for Business Admins. If you are a Dropbox for Business user,
your administrator may have the ability to access and control your
Dropbox for Business account. Please refer to your employer's internal
policies if you have questions about this. If you are not a Dropbox for
Business user but interact with a Dropbox for Business user (by, for
example, joining a shared folder or accessing stuff shared by that
user), members of that organization may be able to view the name, email
address and IP address that were associated with your account at the
time of that interaction.
Law & Order. We may disclose your information to third parties if we
determine that such disclosure is reasonably necessary to (a) comply
with the law; (b) protect any person from death or serious bodily
injury; (c) prevent fraud or abuse of Dropbox or our users; or (d)
protect Dropbox's property rights.
Stewardship of your data is critical to us and a responsibility that we
embrace. We believe that our users' data should receive the same legal
protections regardless of whether it's stored on our services or on
their home computer's hard drive. We'll abide by the following
Government Request Principles when receiving, scrutinizing and
responding to government requests for our users' data:
* Be transparent,
* Fight blanket requests,
* Protect all users, and
* Provide trusted services.
Please visit our Government Request Principles and Transparency
Report for more detailed information.
How
Security. We have a team dedicated to keeping your information secure
and testing for vulnerabilities. We also continue to work on features
to keep your information safe in addition to things like two-factor
authentication, encryption of files at rest, and alerts when new
devices and apps are linked to your account.
Retention. We'll retain information you store on our Services for as
long as we need it to provide you the Services. If you delete your
account, we'll also delete this information. But please note: (1) there
might be some latency in deleting this information from our servers and
back-up storage; and (2) we may retain this information if necessary to
comply with our legal obligations, resolve disputes, or enforce our
agreements.
Where
Around the world. To provide you with the Services, we may store,
process and transmit information in locations around the world -
including those outside your country. Information may also be stored
locally on the devices you use to access the Services.
Safe Harbor. Dropbox complies with the EU-U.S. and Swiss-U.S. Safe
Harbor ("Safe Harbor") frameworks and principles. We have certified our
compliance, and you can view our certifications here. You can learn
more about Safe Harbor by visiting http://export.gov/safeharbor.
TRUSTe is the independent organization responsible for reviewing and
resolving complaints about our Safe Harbor compliance. We ask that you
first submit any such complaints directly to us via
privacy@dropbox.com. If you aren't satisfied with our response, please
contact TRUSTe at
https://feedback-form.truste.com/watchdog/request.
Changes
If we are involved in a reorganization, merger, acquisition or sale of
our assets, your information may be transferred as part of that deal.
We will notify you (for example, via a message to the email address
associated with your account) of any such deal and outline your choices
in that event.
We may revise this Privacy Policy from time to time, and will post the
most current version on our website. If a revision meaningfully reduces
your rights, we will notify you.
Contact
Have questions or concerns about Dropbox, our Services and privacy?
Contact us at privacy@dropbox.com.
This section of the agreement only applies to Dropbox for Business
customers.
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