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-Dropbox Privacy Policy
-
- Posted: February 20, 2014
-
- Effective: March 24, 2014
-
- Thanks for using Dropbox! Here we describe how we collect, use and
- handle your information when you use our websites, software and
- services ("Services").
-
-What & Why
-
- We collect and use the following information to provide, improve and
- protect our Services:
-
- Account. We collect, and associate with your account, information like
- your name, email address, phone number, payment info, and physical
- address. Some of our services let you access your accounts and your
- information with other service providers.
-
- Services. When you use our Services, we store, process and transmit
- your files (including stuff like your photos, structured data and
- emails) and information related to them (for example, location tags in
- photos). If you give us access to your contacts, we'll store those
- contacts on our servers for you to use. This will make it easy for you
- to do things like share your stuff, send emails, and invite others to
- use the Services.
-
- Usage. We collect information from and about the devices you use to
- access the Services. This includes things like IP addresses, the type
- of browser and device you use, the web page you visited before coming
- to our sites, and identifiers associated with your devices. Your
- devices (depending on their settings) may also transmit location
- information to the Services.
-
- Cookies and other technologies. We use technologies like cookies
- and pixel tags to provide, improve, protect and promote our Services.
- For example, cookies help us with things like remembering your username
- for your next visit, understanding how you are interacting with our
- Services, and improving them based on that information. You can set
- your browser to not accept cookies, but this may limit your ability to
- use the Services. If our systems receive a DNT:1 signal from your
- browser, we'll respond to that signal as outlined here.
-
-With whom
-
- We may share information as discussed below, but we won't sell it to
- advertisers or other third-parties.
-
- Others working for Dropbox. Dropbox uses certain trusted third parties
- to help us provide, improve, protect, and promote our Services. These
- third parties will access your information only to perform tasks on our
- behalf and in compliance with this Privacy Policy.
-
- Other users. Our Services display information like your name and email
- address to other users in places like your user profile and sharing
- notifications. Certain features let you make additional information
- available to other users.
-
- Other applications. You can also give third parties access to your
- information and account - for example, via Dropbox APIs. Just
- remember that their use of your information will be governed by their
- privacy policies and terms.
-
- Dropbox for Business Admins. If you are a Dropbox for Business user,
- your administrator may have the ability to access and control your
- Dropbox for Business account. Please refer to your employer's internal
- policies if you have questions about this. If you are not a Dropbox for
- Business user but interact with a Dropbox for Business user (by, for
- example, joining a shared folder or accessing stuff shared by that
- user), members of that organization may be able to view the name, email
- address and IP address that were associated with your account at the
- time of that interaction.
-
- Law & Order. We may disclose your information to third parties if we
- determine that such disclosure is reasonably necessary to (a) comply
- with the law; (b) protect any person from death or serious bodily
- injury; (c) prevent fraud or abuse of Dropbox or our users; or (d)
- protect Dropbox's property rights.
-
- Stewardship of your data is critical to us and a responsibility that we
- embrace. We believe that our users' data should receive the same legal
- protections regardless of whether it's stored on our services or on
- their home computer's hard drive. We'll abide by the following
- Government Request Principles when receiving, scrutinizing and
- responding to government requests for our users' data:
- * Be transparent,
- * Fight blanket requests,
- * Protect all users, and
- * Provide trusted services.
-
- Please visit our Government Request Principles and Transparency
- Report for more detailed information.
-
-How
-
- Security. We have a team dedicated to keeping your information secure
- and testing for vulnerabilities. We also continue to work on features
- to keep your information safe in addition to things like two-factor
- authentication, encryption of files at rest, and alerts when new
- devices and apps are linked to your account.
-
- Retention. We'll retain information you store on our Services for as
- long as we need it to provide you the Services. If you delete your
- account, we'll also delete this information. But please note: (1) there
- might be some latency in deleting this information from our servers and
- back-up storage; and (2) we may retain this information if necessary to
- comply with our legal obligations, resolve disputes, or enforce our
- agreements.
-
-Where
-
- Around the world. To provide you with the Services, we may store,
- process and transmit information in locations around the world -
- including those outside your country. Information may also be stored
- locally on the devices you use to access the Services.
-
- Safe Harbor. Dropbox complies with the EU-U.S. and Swiss-U.S. Safe
- Harbor ("Safe Harbor") frameworks and principles. We have certified our
- compliance, and you can view our certifications here. You can learn
- more about Safe Harbor by visiting http://export.gov/safeharbor.
- TRUSTe is the independent organization responsible for reviewing and
- resolving complaints about our Safe Harbor compliance. We ask that you
- first submit any such complaints directly to us via
- privacy@dropbox.com. If you aren't satisfied with our response, please
- contact TRUSTe at
- https://feedback-form.truste.com/watchdog/request.
-
-Changes
-
- If we are involved in a reorganization, merger, acquisition or sale of
- our assets, your information may be transferred as part of that deal.
- We will notify you (for example, via a message to the email address
- associated with your account) of any such deal and outline your choices
- in that event.
-
- We may revise this Privacy Policy from time to time, and will post the
- most current version on our website. If a revision meaningfully reduces
- your rights, we will notify you.
-
-Contact
-
- Have questions or concerns about Dropbox, our Services and privacy?
- Contact us at privacy@dropbox.com.
-
- This section of the agreement only applies to Dropbox for Business
- customers.
-