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+Dropbox for Business Agreement
+
+ Posted: February 20, 2014
+
+ Effective: March 24, 2014
+
+ This Dropbox for Business Agreement (the "Agreement") is between
+ Dropbox, Inc., a Delaware corporation ("Dropbox") and the organization
+ agreeing to these terms ("Customer"). This Agreement governs access to
+ and use of the Dropbox for Business client software ("Software") and
+ services (together, the "Services" or "Dropbox for Business"). By
+ clicking "I Agree," signing your contract for the Services or using the
+ Services, you agree to this Agreement as a Customer. If you are
+ agreeing to this Agreement for use of the Services by an organization,
+ you are agreeing to this Agreement on behalf of that organization. You
+ must have the authority to bind that organization to this Agreement,
+ otherwise you must not sign up for the Services.
+ 1. Services.
+ a. Provision of Services. Customer and users of Customer's
+ Services account ("End Users") may access and use the Services
+ in accordance with this Agreement.
+ b. Facilities and Data Processing. Dropbox will use, at a
+ minimum, industry standard technical and organizational
+ security measures to transfer, store, and process Customer
+ Data. These measures are designed to protect the integrity of
+ Customer Data and guard against the unauthorized or unlawful
+ access to, use, and processing of Customer Data. Customer
+ agrees that Dropbox may transfer, store, and process Customer
+ Data in locations other than Customer's country. Dropbox has
+ certified that it adheres to the U.S.-E.U. and Swiss-U.S. Safe
+ Harbor frameworks and their principles. "Customer Data" means
+ Stored Data and Account Data. "Stored Data" means the files
+ and structured data submitted to the Services by Customer or
+ End Users. "Account Data" means the account and contact
+ information submitted to the Services by Customer or End
+ Users.
+ c. Modifications to the Services. Dropbox may update the Services
+ from time to time. If Dropbox changes the Services in a manner
+ that materially reduces their functionality, Dropbox will
+ inform Customer via the email address associated with the
+ account.
+ d. Software. Some Services allow Customer to download Dropbox
+ Software which may update automatically. Customer may use the
+ Software only to access the Services. If any component of the
+ Software is offered under an open source license, Dropbox will
+ make the license available to Customer and the provisions of
+ that license may expressly override some of the terms of this
+ Agreement.
+ 2. Customer Obligations.
+ a. Compliance. Customer is responsible for use of the Services by
+ its End Users. Customer and its End Users must use the
+ Services in compliance with the Acceptable Use Policy.
+ Customer will obtain from End Users any consents necessary to
+ allow Administrators to engage in the activities described in
+ this Agreement and to allow Dropbox to provide the Services.
+ Customer will comply with laws and regulations applicable to
+ Customer's use of the Services, if any.
+ b. Customer Administration of the Services. Customer may specify
+ End Users as "Administrators" through the administrative
+ console. Administrators may have the ability to access,
+ disclose, restrict or remove Customer Data in or from Services
+ accounts. Administrators may also have the ability to monitor,
+ restrict, or terminate access to Services accounts. Dropbox's
+ responsibilities do not extend to the internal management or
+ administration of the Services. Customer is responsible for:
+ (i) maintaining the confidentiality of passwords and
+ Administrator accounts; (ii) managing access to Administrator
+ accounts; and (iii) ensuring that Administrators' use of the
+ Services complies with this Agreement.
+ c. Unauthorized Use & Access. Customer will prevent unauthorized
+ use of the Services by its End Users and terminate any
+ unauthorized use of or access to the Services. The Services
+ are not intended for End Users under the age of 13. Customer
+ will ensure that it does not allow any person under 13 to use
+ the Services. Customer will promptly notify Dropbox of any
+ unauthorized use of or access to the Services.
+ d. Restricted Uses. Customer will not (i) sell, resell, or lease
+ the Services; (ii) use the Services for activities where use
+ or failure of the Services could lead to physical damage,
+ death, or personal injury; or (iii) reverse engineer the
+ Services, nor attempt nor assist anyone else to do so, unless
+ this restriction is prohibited by law.
+ e. Third Party Requests.
+ i. "Third Party Request" means a request from a third party
+ for records relating to an End User's use of the Services
+ including information in or from an End User or
+ Customer's Services account. Third Party Requests may
+ include valid search warrants, court orders, or
+ subpoenas, or any other request for which there is
+ written consent from End Users permitting a disclosure.
+ ii. Customer is responsible for responding to Third Party
+ Requests via its own access to information. Customer will
+ seek to obtain information required to respond to Third
+ Party Requests and will contact Dropbox only if it cannot
+ obtain such information despite diligent efforts.
+ iii. Dropbox will make commercially reasonable efforts, to
+ the extent allowed by law and by the terms of the Third
+ Party Request, to: (A) promptly notify Customer of
+ Dropbox's receipt of a Third Party Request; (B) comply
+ with Customer's commercially reasonable requests
+ regarding its efforts to oppose a Third Party Request;
+ and (C) provide Customer with information or tools
+ required for Customer to respond to the Third Party
+ Request (if Customer is otherwise unable to obtain the
+ information). If Customer fails to promptly respond to
+ any Third Party Request, then Dropbox may, but will not
+ be obligated to do so.
+ 3. Third-Party Services. If Customer uses any third-party service
+ (e.g., a service that uses a Dropbox API) with the Services, (a)
+ Dropbox will not be responsible for any act or omission of the
+ third party, including the third party's access to or use of
+ Customer Data and (b) Dropbox does not warrant or support any
+ service provided by the third party.
+ 4. Suspension
+ a. Of End User Accounts by Dropbox. If an End User (i) violates
+ this Agreement or (ii) uses the Services in a manner that
+ Dropbox reasonably believes will cause it liability, then
+ Dropbox may request that Customer suspend or terminate the
+ applicable End User account. If Customer fails to promptly
+ suspend or terminate the End User account, then Dropbox may do
+ so.
+ b. Security Emergencies. Notwithstanding anything in this
+ Agreement, if there is a Security Emergency then Dropbox may
+ automatically suspend use of the Services. Dropbox will make
+ commercially reasonable efforts to narrowly tailor the
+ suspension as needed to prevent or terminate the Security
+ Emergency. "Security Emergency" means: (i) use of the Services
+ that do or could disrupt the Services, other customers' use of
+ the Services, or the infrastructure used to provide the
+ Services and (ii) unauthorized third-party access to the
+ Services.
+ 5. Intellectual Property Rights.
+ a. Reservation of Rights. Except as expressly set forth herein,
+ this Agreement does not grant (i) Dropbox any Intellectual
+ Property Rights in Customer Data or (ii) Customer any
+ Intellectual Property Rights in the Services or Dropbox
+ trademarks and brand features. "Intellectual Property Rights"
+ means current and future worldwide rights under patent,
+ copyright, trade secret, trademark, moral rights, and other
+ similar rights.
+ b. Limited Permission. Customer grants Dropbox only the limited
+ rights that are reasonably necessary for Dropbox to offer the
+ Services (e.g., hosting Stored Data). This permission also
+ extends to trusted third parties Dropbox works with to offer
+ the Services (e.g., payment provider used to process payment
+ of fees).
+ c. Suggestions. Dropbox may, at its discretion and for any
+ purpose, use, modify, and incorporate into its products and
+ services, license and sublicense, any feedback, comments, or
+ suggestions Customer or End Users send Dropbox or post in
+ Dropbox's forums without any obligation to Customer.
+ d. Customer List. Dropbox may include Customer's name in a list
+ of Dropbox customers on the Dropbox website or in promotional
+ materials.
+ 6. Fees & Payment.
+ a. Fees. Customer will pay, and authorizes Dropbox to charge
+ using Customer's selected payment method, for all applicable
+ fees. Fees are non-refundable except as required by law.
+ Customer is responsible for providing complete and accurate
+ billing and contact information to Dropbox. Dropbox may
+ suspend or terminate the Services if fees are past due.
+ b. Auto Renewals and Trials. IF CUSTOMER'S ACCOUNT IS SET TO AUTO
+ RENEWAL OR IS IN A TRIAL PERIOD, DROPBOX MAY AUTOMATICALLY
+ CHARGE AT THE END OF THE TRIAL OR FOR THE RENEWAL, UNLESS
+ CUSTOMER NOTIFIES DROPBOX THAT CUSTOMER WANTS TO CANCEL OR
+ DISABLE AUTO RENEWAL. Dropbox may revise Service rates by
+ providing Customer at least 30 days notice prior to the next
+ charge.
+ c. Taxes. Customer is responsible for all taxes. Dropbox will
+ charge tax when required to do so. If Customer is required by
+ law to withhold any taxes, Customer must provide Dropbox with
+ an official tax receipt or other appropriate documentation.
+ d. Purchase Orders. If Customer requires the use of a purchase
+ order or purchase order number, Customer (i) must provide the
+ purchase order number at the time of purchase and (ii) agrees
+ that any terms and conditions on a Customer purchase order
+ will not apply to this Agreement and are null and void.
+ 7. Term & Termination.
+ a. Term. This Agreement will remain in effect until Customer's
+ subscription to the Services expires or terminates, or until
+ the Agreement is terminated.
+ b. Termination for Breach. Either Dropbox or Customer may
+ terminate this Agreement if: (i) the other party is in
+ material breach of the Agreement and fails to cure that breach
+ within 30 days after receipt of written notice or (ii) the
+ other party ceases its business operations or becomes subject
+ to insolvency proceedings and the proceedings are not
+ dismissed within 90 days.
+ c. Effects of Termination. If this Agreement terminates: (i) the
+ rights granted by Dropbox to Customer will cease immediately
+ (except as set forth in this section); (ii) Dropbox may
+ provide Customer access to its account at then-current fees so
+ that Customer may export its Stored Data; and (iii) after a
+ commercially reasonable period of time, Dropbox may delete any
+ Stored Data relating to Customer's account. The following
+ sections will survive expiration or termination of this
+ Agreement: 2(e) (Third Party Requests), 5 (Intellectual
+ Property Rights), 6 (Fees & Payment), 7(c) (Effects of
+ Termination), 8 (Indemnification), 9 (Disclaimers), 10
+ (Limitation of Liability), 11 (Disputes), and 12
+ (Miscellaneous).
+ 8. Indemnification.
+ a. By Customer. Customer will indemnify, defend, and hold
+ harmless Dropbox from and against all liabilities, damages,
+ and costs (including settlement costs and reasonable
+ attorneys' fees) arising out of any claim by a third party
+ against Dropbox and its affiliates regarding: (i) Customer
+ Data; (ii) Customer's use of the Services in violation of this
+ Agreement; or (iii) End Users' use of the Services in
+ violation of this Agreement.
+ b. By Dropbox. Dropbox will indemnify, defend, and hold harmless
+ Customer from and against all liabilities, damages, and costs
+ (including settlement costs and reasonable attorneys' fees)
+ arising out of any claim by a third party against Customer to
+ the extent based on an allegation that Dropbox's technology
+ used to provide the Services to the Customer infringes or
+ misappropriates any copyright, trade secret, U.S. patent, or
+ trademark right of the third party. In no event will Dropbox
+ have any obligations or liability under this section arising
+ from: (i) use of any Services in a modified form or in
+ combination with materials not furnished by Dropbox and (ii)
+ any content, information, or data provided by Customer, End
+ Users, or other third parties.
+ c. Possible Infringement. If Dropbox believes the Services
+ infringe or may be alleged to infringe a third party's
+ Intellectual Property Rights, then Dropbox may: (i) obtain the
+ right for Customer, at Dropbox's expense, to continue using
+ the Services; (ii) provide a non-infringing functionally
+ equivalent replacement; or (iii) modify the Services so that
+ they no longer infringe. If Dropbox does not believe the
+ options described in this section are commercially reasonable
+ then Dropbox may suspend or terminate Customer's use of the
+ affected Services (with a pro-rata refund of prepaid fees for
+ the Services).
+ d. General. The party seeking indemnification will promptly
+ notify the other party of the claim and cooperate with the
+ other party in defending the claim. The indemnifying party
+ will have full control and authority over the defense, except
+ that: (i) any settlement requiring the party seeking
+ indemnification to admit liability requires prior written
+ consent, not to be unreasonably withheld or delayed and (ii)
+ the other party may join in the defense with its own counsel
+ at its own expense. THE INDEMNITIES ABOVE ARE DROPBOX AND
+ CUSTOMER'S ONLY REMEDY UNDER THIS AGREEMENT FOR VIOLATION BY
+ THE OTHER PARTY OF A THIRD PARTY'S INTELLECTUAL PROPERTY
+ RIGHTS.
+ 9. Disclaimers. THE SERVICES ARE PROVIDED "AS IS." TO THE FULLEST
+ EXTENT PERMITTED BY LAW, EXCEPT AS EXPRESSLY STATED IN THIS
+ AGREEMENT, NEITHER CUSTOMER NOR DROPBOX AND ITS AFFILIATES,
+ SUPPLIERS, AND DISTRIBUTORS MAKE ANY WARRANTY OF ANY KIND, WHETHER
+ EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF
+ MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT.
+ CUSTOMER IS RESPONSIBLE FOR MAINTAINING AND BACKING UP ANY STORED
+ DATA.
+ 10. Limitation of Liability.
+ a. Limitation on Indirect Liability. TO THE FULLEST EXTENT
+ PERMITTED BY LAW, EXCEPT FOR DROPBOX OR CUSTOMER'S
+ INDEMNIFICATION OBLIGATIONS, NEITHER CUSTOMER NOR DROPBOX AND
+ ITS AFFILIATES, SUPPLIERS, AND DISTRIBUTORS WILL BE LIABLE
+ UNDER THIS AGREEMENT FOR (I) INDIRECT, SPECIAL, INCIDENTAL,
+ CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR (II) LOSS OF
+ USE, DATA, BUSINESS, REVENUES, OR PROFITS (IN EACH CASE
+ WHETHER DIRECT OR INDIRECT), EVEN IF THE PARTY KNEW OR SHOULD
+ HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF A
+ REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
+ b. Limitation on Amount of Liability. TO THE FULLEST EXTENT
+ PERMITTED BY LAW, DROPBOX'S AGGREGATE LIABILITY UNDER THIS
+ AGREEMENT WILL NOT EXCEED THE LESSER OF $100,000 OR THE AMOUNT
+ PAID BY CUSTOMER TO DROPBOX HEREUNDER DURING THE TWELVE MONTHS
+ PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
+ 11. Disputes.
+ a. Informal Resolution. Dropbox wants to address your concerns
+ without resorting to a formal legal case. Before filing a
+ claim, each party agrees to try to resolve the dispute by
+ contacting the other party through the notice procedures in
+ section 12(e). If a dispute is not resolved within 30 days of
+ notice, Customer or Dropbox may bring a formal proceeding.
+ b. Agreement to Arbitrate. Customer and Dropbox agree to resolve
+ any claims relating to this Agreement or the Services through
+ final and binding arbitration, except as set forth below. The
+ American Arbitration Association (AAA) will administer the
+ arbitration under its Commercial Arbitration Rules. The
+ arbitration will be held in San Francisco (CA), or any other
+ location both parties agree to in writing.
+ c. Exception to Agreement to Arbitrate. Either party may bring a
+ lawsuit in the federal or state courts of San Francisco
+ County, California solely for injunctive relief to stop
+ unauthorized use or abuse of the Services or infringement of
+ Intellectual Property Rights without first engaging in the
+ informal dispute notice process described above. Both Customer
+ and Dropbox consent to venue and personal jurisdiction there.
+ d. NO CLASS ACTIONS. Customer may only resolve disputes with
+ Dropbox on an individual basis and will not bring a claim in a
+ class, consolidated, or representative action. Class
+ arbitrations, class actions, private attorney general actions,
+ and consolidation with other arbitrations are not allowed.
+ 12. Miscellaneous.
+ a. Terms Modification. Dropbox may revise this Agreement from
+ time to time and the most current version will always be
+ posted on the Dropbox for Business website. If a revision, in
+ Dropbox's sole discretion, is material, Dropbox will notify
+ Customer (by, for example, sending an email to the email
+ address associated with the applicable account). Other
+ revisions may be posted to Dropbox's blog or terms page, and
+ Customer is responsible for checking such postings regularly.
+ By continuing to access or use the Services after revisions
+ become effective, Customer agrees to be bound by the revised
+ Agreement. If Customer does not agree to the revised Agreement
+ terms, Customer may terminate the Services within 30 days of
+ receiving notice of the change.
+ b. Entire Agreement. This Agreement, including Customer's invoice
+ and order form, constitutes the entire agreement between
+ Customer and Dropbox with respect to the subject matter of
+ this Agreement and supersedes and replaces any prior or
+ contemporaneous understandings and agreements, whether written
+ or oral, with respect to the subject matter of this Agreement.
+ If there is a conflict between the documents that make up this
+ Agreement, the documents will control in the following order:
+ the invoice, the order form, the Agreement.
+ c. Governing Law. THE AGREEMENT WILL BE GOVERNED BY CALIFORNIA
+ LAW EXCEPT FOR ITS CONFLICTS OF LAWS PRINCIPLES.
+ d. Severability. Unenforceable provisions will be modified to
+ reflect the parties' intention and only to the extent
+ necessary to make them enforceable, and the remaining
+ provisions of the Agreement will remain in full effect.
+ e. Notice. Notices must be sent via first class, airmail, or
+ overnight courier and are deemed given when received. Notices
+ to Customer may also be sent to the applicable account email
+ address and are deemed given when sent. Notices to Dropbox
+ must be sent to Dropbox, Inc., P.O. Box 77767, San Francisco,
+ CA 94107, with a copy to the Legal Department.
+ f. Waiver. A waiver of any default is not a waiver of any
+ subsequent default.
+ g. Assignment. Customer may not assign or transfer this Agreement
+ or any rights or obligations under this Agreement without the
+ written consent of Dropbox. Dropbox may not assign this
+ Agreement without providing notice to Customer, except Dropbox
+ may assign this Agreement or any rights or obligations under
+ this Agreement to an affiliate or in connection with a merger,
+ acquisition, corporate reorganization, or sale of all or
+ substantially all of its assets without providing notice. Any
+ other attempt to transfer or assign is void.
+ h. No Agency. Dropbox and Customer are not legal partners or
+ agents, but are independent contractors.
+ i. Force Majeure. Except for payment obligations, neither Dropbox
+ nor Customer will be liable for inadequate performance to the
+ extent caused by a condition that was beyond the party's
+ reasonable control (for example, natural disaster, act of war
+ or terrorism, riot, labor condition, governmental action, and
+ Internet disturbance).
+ j. No Third-Party Beneficiaries. There are no third-party
+ beneficiaries to this Agreement. Without limiting this
+ section, a Customer's End Users are not third-party
+ beneficiaries to Customer's rights under this Agreement.
+ k. Export Restrictions. The export and re-export of Customer Data
+ via the Services may be controlled by the United States Export
+ Administration Regulations or other applicable export
+ restrictions or embargo. The Services may not be used in Cuba;
+ Iran; North Korea; Sudan; or Syria or any country that is
+ subject to an embargo by the United States and Customer must
+ not use the Services in violation of any export restriction or
+ embargo by the United States or any other applicable
+ jurisdiction. In addition, Customer must ensure that the
+ Services are not provided to persons on the United States
+ Table of Denial Orders, the Entity List, or the List of
+ Specially Designated Nationals.
+